Uber announced last week a new app and text messaging service to get patients to and from doctor’s appointments and the hospital.
A dashboard app allows healthcare professionals to order rides for patients going to and from the care they need. In addition, an Uber health API provides integration into existing healthcare products. Providers and patients can also schedule follow-up appointments while still at the healthcare facility. A great feature is the app can simultaneously schedule and manage multiple rides from a single dashboard.
Patients without a smartphone can still use the Health App through text messaging, or receive a call with trip details to their mobile phone or landline.
Patients and providers can schedule a ride within a few hours, or up to 30 days in advance. Over 100 healthcare organizations have started using Uber Health in a beta test of the new system.
Uber: HIPAA Standards
To meet HIPAA standards, Uber has been working hard to implement numerous safeguards. It is working with Clearwater Compliance, a leading HIPAA compliance company, to conduct comprehensive risk and compliance assessments.
Every year, 3.6 million Americans miss doctor appointments due to a lack of reliable transportation and no-show rates are as high as 30 percent nationwide. Transportation barriers are greatest for vulnerable populations, including senior citizens and patients with chronic diseases.